ebay Tips

I have bought over 10 items from ebay. Just recently I almost did not receive the product I paid for. So I talked to a ebay customer service at live chat. Unbelivably the customer executive was very competent and gave me quite some valuable information.

Give your seller a last chance


In my case, I did not receive my item 16 days after my payment. The customer care executive recommended me to give the seller a last chance before filing complaint. To get the seller’s phone number:

  1. Click on “Advanced Search” at the top of the eBay page, on the right side.

  2. Click on “Find Contact Information” on the left side.

  3. In the Contact Info section on that page type in your trading partners user id and the item number. Remember that once you ask for contact information, your transaction partner will also receive your contact information.

I did call my seller and she apologized and agreed to overnight my product plus an extra one for free.

If that didn’t solve your problem, then you can file a complaint at ebay.

Even better if you paid with paypal, since ebay owns paypal, you can file a complaint at paypal as well and really trash the seller’s reputation. Don’t forget to leave a negative feedback too. You may also contact paypal by ebay customer service number.

Benefits of Using PayPal

Selling products and services online can be a very useful thing to do. Many businesses and non-profits want to be able to let customers use their credit card to pay online rather than taking payments over the phone or in person.

One option is to have a full blown shopping cart system…and that’s certainly ideal. But a good alternative is PayPal. Fresh look web design recommends PayPal for any organization that wants to accept credit card payments while cutting costs and minimizing risk.

No Risk

With PayPal’s Website Payments Standard program, which is what we are highlighting here, there are no start-up fees, monthly fees, or cancellation fees. So for businesses or non-profits that want to try out the concept of accepting online credit card payments, PayPal is a good option. There is very little to no risk involved.

It’s Easy for You


To use PayPal only requires a familiarity with the computer. You don’t need to understand code or anything technical. You simply follow the instructions, and they provide you with the code to put into your website. If you maintain your own website, simply copy and paste what they give you. If someone else maintains it for you, just copy and paste the code into an email or Word Document and send it to your web developer.

It’s Easy for Your Customers


PayPal does not require your customers to sign-up to pay online. All they do is enter in their credit card information and they’re done. No hassle.

Who should use PayPal?


Anyone can use PayPal, but we think it’s especially useful for:

  • Non-profits who want their users to easily donate

  • Organizations with only a few products to sell

  • Organizations with a limited budget

What does PayPal cost?


The standard option with accepting credit cards with PayPal is called Website Payments Standard. The pricing details are below:

  • No setup fee

  • No cancellation fee

  • No monthly fee

  • Fee of $0.30 per transaction

  • Additional fee of 2.9% per transaction

For more detail about Paypal, please use Paypal contact number.

I just love Ebay customer service

Ebay Customer Service is very friendly and helpful. I realized that having an Ebay store account would be very beneficial to me since I will be listing 150/month. It’s going to save me a lot in listing and final value fees. So I called Ebay and asked them about setting up a basic store account.

They answered all of my questions and walked me through how to get started. The representative also credited my entire account balance. Now I have a $0.00 balance. I really very happy. Thank You Ebay.

Vodafone Contact Number- Which phones are available on 4G?

So the long anticipated Vodafone 4G network came out recently, exclusive to Londoners. Now, the network is only available on certain handsets, but which ones?

  • Nokia Lumia 625- This is great for 4G on a budget.
  • Sony Xperia Z- A good all-rounder.
  • Samsung Galaxy S4- A powerhouse.
  • HTC One- A premium phone.
  • Blackberry Q10- Great if you hate touchscreens.
  • Apple iPhone 5s- Not out yet, or even announced, but the 5 isn’t 4G ready with Vodafone.

So, order your 4G phone today by calling the Vodafone contact number.

 

Customer Service?

This Life Journey

In the last 3 days I’ve witnessed two prime examples of terrible customer “service” and I wonder, when did this become acceptable?

Case 1 : Blockbuster Video
Not expecting much from a video rental chain, I’ve been into the Blockbuster by my apartment over 8-10 times since I moved in. There is a worker there, who over the course of my rentals has thrown my card at me, thrown my credit card at me, been rude, “busy” and really made it seem like I was inconveniencing her. On my last rental, I forgot to grab my rental card, so it took a couple seconds for me to get it out of my wallet. As I completed the transaction and headed to the door, the woman tells the next customer very loudly “Thank you for having your card ready I REALLY appreciate that.” Oh I’m sorry, did I make you wait…

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8 Steps to Get Good Customer Service While Speaking to Customer Service Representative

Thousands of products and services are available in the bank with their available customer service rendered by their customer service representatives of HSBC customer service UK. This is the way of getting those representatives for giving you their best. Get the inspiration from someone who had got enough experience at multiple call centers. I have jotted down some tips to make you get good customer experience.

Find out what exactly you are looking for to be able to express it wholly before you begin your call

Particularly this is important when there is an available technical support call from HSBC customer service number.

Get ready to navigate in the course of many voice prompts and be all set to wait whilst on hold

This will affirm that you are placed in the right queue for your required services upon calling customer service number for HSBC. Some of the interactive voice response systems (IVR) actually forward you to a CSR upon your swearing or pressing ‘0’ from your phone.

Upon the response from the representative, be ready to provide information regarding your account

This makes certain that you are the owner of the account. Often this is a required part of the script of the agent of HSBC customer service phone number. If the agent is unable to read it and they are being scrutinized, they are liable to be taken into task.

Also visit: http://en.wikipedia.org/wiki/HSBC_Bank_(Europe)

Speak in a voice tone and possess an attitude this is encouraging to business

In the case of your highly frustrating issue, why to become aggressive or abusive? It appears frustrating to an agent quite extremely for having to hear someone on the phone who yells, screams and swears at them. Almost I make sure that the agent won’t do much if you are going to scream, swear or yell at them. If it is felt that the agent is giving you a run or is simply trying to avoid you on the phone, never be afraid to politely request for a supervisor in an organization. Ask once more upon their refusal. Supervisors cannot take phone calls since they are not employed for the purpose. They ensure that the employees reach on time and are properly trained. This is the reason why it may be difficult slightly to obtain one on the HSBC contact phone number. Oftentimes the agent has to submit an explanation to the supervisor for the reason of being incapable of handling a phone call. If nothing is getting accomplished with the agent and/or supervisor who is currently there on the phone for you, make an attempt to call again after hanging up. In diverse locations, most of the products have got multiple call centers. You may have an agent available for you who is going to accomplish what you earnestly ask for, which will lead to:

  • Customer relationship building

  • 100% customer satisfaction

  • Customer recommending his family and friends to avail more and more services of the organization.

  • Company enjoying greater customer retention and higher profitability rate.

Some things are there that the agent is unable to do

This is not due to the reason of policy or the fact they not told to do. Literally they don’t have the capability of performing what you wish they would do for you subject to the limitation of a system. If whatever you’ve requested is not been accomplished by multiple agents or supervisors, it is better to write a letter to a corporate office. The HSBC contact number UK and the address can be obtained by inquiring from an agent or visiting the website of the bank.

If excellent services have been provided by the agent, inquire about an email address that can be used for sending a kudos email or request for speaking to a supervisor

Special recognition may be received by some employees for the same or bonuses additionally also. Make sure that you thank the agent of HSBC premier contact number for their service.

Make Customer Service as Your Top Priority in 9 Steps

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Now, I’ll be talking about customer service of sky customer service contact number UK. From the steps mentioned below, you can learn how to have happy and content customers.

Exude excellent charisma

Enjoying a good experience to talk and convince is one great way of convincing your happy customers buy your product. When the customers enjoy great experience with your business, they will be coming back to you again and again and again.

Sell online

In case of your having an account on any site of auction like eBay, or if you are having a website, with the help of your in-built talent, skills or time, you can make the most money and then keep your customers happy and make sure that their satisfaction will be the way to your success like the representatives of eBay customer service contact number.

Be prompt and business savvy

In particular, if you are not having an eBay account, your level of customer satisfaction determines your performance in your business. In case of your late shipping, selling products of low quality or under deliver after over-promising; you will get a miserable feedback by your customer and before buying from you, any future possible buyers will think twice.

Meet customer expectations

Always the best service is expected by the customers from your business. For instance, if you are running an online retail company, the number one priority of satisfied customers is providing timely shipping. By shipping on time and even conveying them a superior quality product, it simply guarantees that you will be getting more business. Hence you should always take customers needs into consideration like the representatives of Vodafone customer service contact number UK.

With careful attention, treat unsatisfied customers

Side by side, you must remember that always your company will come across many customers who are unsatisfied. In case of a customer’s complete dissatisfaction with your product or service, issuing a refund is just much easier than fighting with them about their mentality as to what you didn’t do or deliver as per their assumption and expectation. You will again discover that you just won’t be able to please some people irrespective of your trying so hard or doing what you can, thus it is sensible to rid those customers as far as you can and continue with your business instead of allowing them to sit and argue. Make sure your business is not ruined with a few dollars so you must make a note of it and carry on.

Encourage referrals

Since usually your satisfied customers are much calmer than the ones who are unsatisfied, in such instance you may have to reward them an incentive to get some praise from them. Here your creativity plays an important role since you have to think of the tactics of getting great feedback from them or grant you a tribute that you can make use of for more business on your site. To many people, the satisfied customers will refer your great product or service. With this ideal way, your business can get more customers.

Give discounts and/or free shipping

On their next purchase, you can provide a discount if they share their tribute that you can show on your site. This way your customers will come back to enjoy another vast purchase. Over a certain amount of money, free shipping on orders will please many customers. Excellently, the customers are able to save a lot of money.

Make customers a priority

As per your decided avenue, keep in mind that if you prioritize customer service of sky customer service contact number UK, not only you are going to have a sound sleep but your satisfied customers will pass your link to their family and friends.

Pay attention to the information

Getting a wrong order due to minor-sounding, or not properly spelling the name of a customer on an invoice or a receipt can convey an impression that you don’t have enough respect for the individual as a customer to obtain that right. Concentrating on the information, despite the details may not seem interesting to you, can exactly mean distinction in the midst of having an honest customer who tells 10 people about your wonderfulness, or having a former customer telling 100 people about the awfulness of your customer service.